RETURNS

Unwanted items under 14 days

To cancel your order and return items please contact within 14 days after receipt of the order our Customer Service Team on +31 294 233780, or email info@retro-doorhardware.com.

Ensure goods are returned unused and in a saleable condition.

Faulty items

Please contact our Customer Service Team on +31 294 233780, or email info@retro-doorhardware.com.

If this is warranty, we will either offer a repair or where this is not possible will replace the item with the same or an equivalent model.

Adress to return

De Galanterie Retro-doorhardware.com

Angstelkade 2A 1.15

3631NA  Nieuwersluis 

The Netherlands

Please always include the original packing list and stating the reason for return (not obliged)